Return/ Refund Policy

  1. We accept return and refund request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective. Buyers will have 7 days after delivery to inform us in case of any dispute in the order to claim for return or refund. Buyer needs to bring the issue to our attention either by emailing us (preferred) or by calling us/ Whatsapp.

  2. If the seal of the product is opened and the product is not faulty then return/refund will not be applicable.

  3. Return / Refund request will cancel if any part or accessory is missing from the product box.

  4. Packaging material should be kept by the buyer until the return window is opened as this will help them to pack the product to its original form to avoid any damage during the transit.

  5. Product should be packed in a proper way as it was received by the buyer, do not apply tapes or glues directly on the product or on the product box, this may lead to cancellation of your return request.

  6. All the accessories which were delivered along with the product should be returned in the same way and along with the product.

  7. If the payment was made through our payment gateway, then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER and COD orders refunds will be done only in buyers bank account. Refunds usually takes 7-10 working days to reflect in your account.

  8. 5% will be deducted from the order value/total amount if the payment was made using Bajaj EMI, this will only be applicable if the order is cancelled by the buyer.

                                        REFUND PROCEDURE

  1. Refunds Usually gets process within 10 Days of the receipt of return materials.
  2. We will process the refund after receipt of the product.
  3. Refund will be processed based on the mode of payment of the order processed through Credit card 45days and Debit card will reflect in the next 15 days in Bank statement.
  4. Refund draft will be issued on the billing name of customers.
  5. If your refund doesn’t appear in Your Account, and the processing time for your payment method has passed, contact customer care for further assistance.